Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to share your own experience with a US online casino? The team behind Online Casino List is happy to hear from you. Use the details below to get in touch — we read every message and aim to respond within 48 hours.
Get in Touch
The quickest way to reach us is by email:
Email: [email protected]
We try to reply to all enquiries within two business days. If your question is urgent — for example, if you have a concern related to responsible gambling — please also reach out directly to a support service. The Responsible Gambling page lists organisations that can help, including the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day.
What We Can Help With
- Review questions — If something in one of our casino write-ups looks outdated or inaccurate, let us know. We cross-check our content regularly, but offers and terms change quickly in this market.
- Withdrawal and payment queries — We cover fast-withdrawal casinos for US players as our primary focus. If you have a specific question about processing times, supported payment methods or KYC requirements, we'll do our best to point you in the right direction.
- Suggestions for the site — Think a casino should be on our list, or want us to cover a topic we've missed? We welcome suggestions from readers.
- Corrections and feedback — Factual corrections are especially welcome. Our editorial process is built around accuracy, and reader feedback is one of the ways we keep it that way.
- Partnership and press enquiries — For commercial or media-related contact, please use the same email address and mark your subject line accordingly. We'll route it to the right person.
What We Cannot Help With
We are an independent comparison site, not a casino operator. That means we are not able to:
- Access your casino account or process a withdrawal on your behalf
- Resolve disputes between you and a casino directly
- Advise on specific legal situations or tax obligations
- Guarantee the outcome of any bonus claim or payment request
If you have a complaint about a casino listed on this site, contact that casino's customer support team in the first instance. Licensed US-facing operators are required to maintain dispute channels. You can also contact the relevant state gaming regulator in your jurisdiction.
About Our Editorial Approach
Online Casino List operates as an independent comparison service. The casinos featured on this site may have commercial relationships with us — meaning we may earn a commission if you sign up through one of our links. Those relationships do not determine rankings or editorial assessments. Our About Us page explains how we research and rank casinos, including the criteria we use to evaluate withdrawal speed, licensing, game fairness and payment options.
If you have a concern about how a casino is presented on this site, or believe an editorial rating is inaccurate, please email us with the details. We take those messages seriously and investigate where we can.
Responsible Gambling Contacts
If gambling is causing you or someone you know harm, please seek support. Contact us is not a substitute for professional help. The following are available to US residents:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous: gamblersanonymous.org
- National Council on Problem Gambling: ncpgambling.org
You can also read our full responsible gambling guidance, which covers self-exclusion programmes, deposit limits and state-level support services available across the US.
Legal and Terms
Use of this site is subject to our Terms and Conditions. By contacting us you confirm that you are aged 21 or over (or the legal gambling age in your state, whichever is applicable) and that you understand the information on this site is for comparison and entertainment purposes only. Nothing on Online Casino List constitutes legal, financial or gambling advice.